What personal information do we collect from the people that visit our website?
When filling out forms on our site, you may be asked to enter your name, company, email, phone number or location. This is generally used to help your experience with MSE Audio. Never has this information been sensitive in nature (e.g. credit card information or something like a social security number).
When do we collect information?
We collect information from you when you fill out our contact forms. We also do collect other information with regards to our website analytics. This information is only used to better our website experience or to gauge our marketing effectiveness. All of the information collected is never sold or shared with a third party.
How do we use your information?
We may use the information we collect from you when you fill out our contact forms, respond to a survey or marketing communication, or use certain other site features in the following ways:
- To improve our website experience to better serve you.
- To send periodic emails regarding our products, or tips and trends to effectively market our products to your customers.
- To gauge our marketing effectiveness, in the way of analytics.
How do we protect your information?
Our website is scanned and updated on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We use an SSL certificate, and do not collect personal or credit card information
Do we use ‘cookies’?
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.
Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices (and the EU’s GDPR described below) we will notify everyone on our email list within 3 days (72 hours) or less if we notice any breach or possible breach in the information we collect.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
U.S. CAN-SPAM Act
The CAN-SPAM Act is a law that set the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with these regulations, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can contact us via our website form, email us at [email protected], or unsubscribe from our eblast using the link at the bottom of any of our eblasts.
EU General Data Protection Regulation (GDPR)
As a member of the World Wide Web, we have taken action to the EU’s regulation of GDPR. GDPR includes many actions to ensure we are properly and responsibly communicating to our online visitors and receivers of our marketing messages. Because we practice good website and communication techniques, Marketing Matters has been in compliance with many aspects of this regulation for years. But we have taken some actions to ensure we comply fully with the regulation, including:
We have performed an audit of our data and sent an email to all our contacts inviting them to opt-out of our messages, and detailed our data protection policies.
At any time you can contact us to request what information we have on you, which will typically only be an email and name, or other contact information including address or phone if it has been willingly supplied to Marketing Matters. We do not collect any sensitive information via our website.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
Changing Your Information
You can change any information we may have on you by emailing us at [email protected].
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
No, we do not use or allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
8005 W 110th St., #208
Overland Park, KS 66210