Our Soundsphere offices, manufacturing facility and warehouse in Stratford, CT were lost in a major fire in the early morning of July 9. We want to keep you updated on how this will affect your orders. Please contact MSE Audio customer service at (855) 663-5600 as soon as possible to arrange for products you need to complete impending jobs.
We will do our absolute best to get you the products you need, in the time you need them, from our limited inventory across the country. If the product you ordered is not available, we can recommend a similar product to meet your audio needs for your specific application. We want to assure you that we are doing everything we can to make sure you can finish your jobs as promised.
MSE is setting up manufacturing at our Jacksonville, Florida facility. We expect to ramp up and be running at full capacity in 8-12 weeks and will provide updates as more information is available.
We are happy to report that everyone at the facility is safe, and we do wish to sincerely apologize for any inconveniences this fire caused. You are our valued customers, your success is our success. Please let us know if there is anything we can do for you during this fire recovery and manufacturing transition.
Parent company of major manufacturing brands, MSE Audio utilizes the latest audio technology to produce the best sounding speakers in the world. With multiple design and manufacturing centers across the residential and commercial spheres, the products rely on synergistic, cross-platform engineering to deliver exceptional durability, industry-leading quality control, and refined aesthetics.
MSE Audio’s Jacksonville, FL location (home of Phase Technology) occupies a special niche in today’s audio industry as it is one of the few fully vertically-integrated speaker manufacturers in America producing drivers, crossovers, cabinets and systems. Unlike most brands, which rely on offshore manufacturers to design their speakers, every speaker and speaker system in the MSE Audio catalog is designed, prototyped, and performance proven in Jacksonville before being produced in one of its factories.