THE SOUND OF INNOVATION
Parent company of major manufacturing brands, MSE Audio utilizes the latest audio technology to produce the best sounding speakers in the world. With multiple design and manufacturing centers across the residential and commercial spheres, the products rely on synergistic, cross-platform engineering to deliver exceptional durability, industry-leading quality control, and refined aesthetics.
MSE Audio’s Jacksonville, FL location (home of Phase Technology) occupies a special niche in today’s audio industry as it is one of the few fully vertically-integrated speaker manufacturers in America producing drivers, crossovers, cabinets and systems. Unlike most brands, which rely on offshore manufacturers to design their speakers, every speaker and speaker system in the MSE Audio catalog is designed, prototyped, and performance proven in Jacksonville before being produced in one of its factories.
OUTSTANDING CUSTOMER SERVICE
MSE Audio offers unparalleled customer service. Our team is happy to assist you with any ordering questions, technical information, and even troubleshooting with any of our products. It’s no wonder our clients have nothing but rave reviews to say about our customer service.
“You guys are more help than can be expected Jill – more than most any manufacturer.
Tony has been just awesome actually. I’m amazed at how he has gone way beyond for us regarding promptness and shipping.”
“I wanted to just tell you how very pleased I am with the service I have received from you and MSE. I wanted you to pass a note forward for me to the individual that approved the discount.
Thank you so so much for the consideration.
As mentioned, it wasn’t so much the money, it was really the principal. Your old fashioned service did not go unrecognized.”
” Awesome…thank you so much! Best customer service EVER!!!”
“I am very pleased with the refreshing of my Phase Technology speakers. All the replacement parts are in place and the system sound fantastic once again. These are great enclosures and the best speakers in the world!”
“Thanks Connie for your quick response and resolution of this matter. Great example I can use on what outstanding customer service really is. Thanks for caring.”
The woofers came in and I was able to drop them in this morning. So NICE to hear my 27 year old Euro530s dancing and thumping again. It’s been way too long since I’ve enjoyed them this much. Thanks for all your help!
We finally decided to utilize our whole home audio system after at least 14 years of it not even being attached to a head unit/turned on. We didn’t know what to expect other than the speakers sounding “old” or a “tin can” sound. We have roughly 25-30 of your CI60-V speakers installed in the ceilings throughout our home. I originally sent a photo of one of the speakers so we knew what the exact product is, for replacement purposes should they sound less than desirable. The company we used to upgrade our unit and wiring had already warned us the speakers had aged greatly and to expect lots of work to replace and renew them.
As of this morning, we finally got the wiring up to par and the new head unit installed and your CI60-V speakers are sounding absolutely perfect after all this time of sitting with no attention or use. We couldn’t believe it! I hope you will let your coworkers and company know what a great product you guys have and that should we ever need to replace, repurchase or recommend audio products, we would not hesitate to turn to you guys!
Our team is continually prepping for the next event to present our new products to our loyal dealers and introduce our brands to potential customers. Our brands are carried from coast to coast, so we may be showcasing in your city! Our products travel abroad to international exhibitions for exposure all over the world. From expositions to trade fairs, our team is covering the nation in our commercial and residential brands of loudspeakers and amplifiers.