Due to a structure fire at the Stratford, Connecticut facility on July 9, 2018, MSE Audio immediately relocated Soundsphere manufacturing to an existing manufacturing facility in Jacksonville, FL. Less than eight weeks following the devastating fire, the production team has created a timeline to fulfill outstanding orders:
MSE Audio remains committed to providing industry-leading Soundsphere solutions for applications.
THE SOUND OF INNOVATION
Parent company of major manufacturing brands, MSE Audio utilizes the latest audio technology to produce the best sounding speakers in the world. With multiple design and manufacturing centers across the residential and commercial spheres, the products rely on synergistic, cross-platform engineering to deliver exceptional durability, industry-leading quality control, and refined aesthetics.
MSE Audio’s Jacksonville, FL location (home of Phase Technology) occupies a special niche in today’s audio industry as it is one of the few fully vertically-integrated speaker manufacturers in America producing drivers, crossovers, cabinets and systems. Unlike most brands, which rely on offshore manufacturers to design their speakers, every speaker and speaker system in the MSE Audio catalog is designed, prototyped, and performance proven in Jacksonville before being produced in one of its factories.
OUTSTANDING CUSTOMER SERVICE
MSE Audio offers unparalleled customer service. Our team is happy to assist you with any ordering questions, technical information, and even troubleshooting with any of our products. It’s no wonder our clients have nothing but rave reviews to say about our customer service.
“You guys are more help than can be expected Jill – more than most any manufacturer.
Tony has been just awesome actually. I’m amazed at how he has gone way beyond for us regarding promptness and shipping.”
“I wanted to just tell you how very pleased I am with the service I have received from you and MSE. I wanted you to pass a note forward for me to the individual that approved the discount.
Thank you so so much for the consideration.
As mentioned, it wasn’t so much the money, it was really the principal. Your old fashioned service did not go unrecognized.”
” Awesome…thank you so much! Best customer service EVER!!!”
“I just had the most pleasant experience dealing with your Customer Service Coordinator. It is extremely refreshing to call a company, and be able to talk to someone so pleasant, knowledgeable and helpful. In these days of outsourcing customer service jobs to other countries, dealing with a company like yours leaves an impression that won’t soon be forgotten… it’s customer support like I received today that keeps me coming back.”
Our team is continually prepping for the next event to present our new products to our loyal dealers and introduce our brands to potential customers. Our brands are carried from coast to coast, so we may be showcasing in your city! Our products travel abroad to international exhibitions for exposure all over the world. From expositions to trade fairs, our team is covering the nation in our commercial and residential brands of loudspeakers and amplifiers.